Masters thesis, The Open University of Tanzania.
As dramatic as the statement might sound, it is in fact very true. Most of the changes which impact and modify our contemporaneous society come from the evolution of technology, and evidence in this direction stands our daily usage of technology to do our work or live better. Aside technology however, change also comes from the growing forces of globalization, which allow individuals, companies and resources to more easily transcend boundaries and serve purposes other than those initially intended.
In a context of rapidly evolving circumstances, economic agents develop strategies that generally integrate technology as a creator of new organizational value, and then they strive to expand their operations globally.
This is of course true for those entities which possess the necessary resources to fund these endeavors, such as courier company FedEx, the main actor of this report. The research commences with an introduction to the challenges of the contemporaneous society, and then continues with an introduction to the express transportation and logistics industry.
The findings indicate that it is crucial for Comparative study between dhl fed ex player within the industry to forward a strong vision and a visionary leadership, and to posses a reliable transportation and logistics infrastructure and a hi-tech virtual information infrastructure.
FedEx can pride itself on being the owner of all these. Consistency was a continuous presence within the strategies implemented by FedEx. Regardless of time period, the executives at the courier company were focused on the integration of technology including internet applications within business models and processes, as well as on efforts to expand the company -- these would be most commonly materialize in mergers and acquisitions.
Despite the successes, FedEx seems to have placed the staff members at a secondary position in the hierarchy of organizational needs and resources, and it is recommended that they readdress this particular situation. Introduction The evolution of technology, and alongside with it, the evolution of the human race, seems to gradually turn into the constant feature of our life.
We use technological applications on daily basis to increase the quality of our life, to perform our professional chores or to enhance our leisure time. Given this situation, it was only natural of organizational owners and managers to desire and strive toward the implementation of the developments within the business operations.
These actions then became more efficient, with a reduced consumption of resources, delivered within a shorter time period, delivering a product that would better satisfy the needs of a larger customer palette, and eventually materializing in higher levels of financial gain for the economic agent.
These very desiderates were the objectives on the minds of the FedEx executives when they perfected their strategic approach to business.
Nonetheless, it has to be mentioned, that through the nature of the operations they handle, as well as through the abundance of resources at their disposal human resources, technologies and mostly, capitalsFedEx was able to introduce technology-based strategies at a global level and as such enhance their profitability rates.
This has been possible due to the growing forces of globalization and market liberalization, which allowed economic agents to transcend boundaries, benefit from the comparative advantages of other regions, and sell their own products to wider consumer markets.
Globalization also meant that the circulation of people was liberalized, and, as more and more members of the family lived in globally diverse regions, they would send packages to one another and as such create an increased demand for package delivery services. All in all, in a favorable context, FedEx was able to seize the opportunities and use its resources and abilities in a means that led to even more success.
The express transportation and logistics industry The express transportation and logistics industry is often overlooked as a major player and presence within global economics.
One must not however forget that this industry contributed significantly to the international transportation of commodities and finished merchandise, meaning as such that it provided a major component of the infrastructural backbone of global development.
The industry is then contributing to financial prosperity also through its creation of jobs across the globe, which consequently increases the living standards of the populations. These large companies base their success on the increased access they have to resources, and compete against each other in terms of business efficiency levels.
These large organizations also benefit from the relations they constructed with various global partners, the ability to purchase bulk fuel which materializes in cost efficiencies or their large fleets. The small size companies can generally complete at a local level or by offering niche services and delivering top niche consumer markets.
In terms of competition, this is generally increased among the participants to the express transportation and logistics industry operations. It is still useful that, as mentioned throughout the introductory section, the developments within the communities have also generated an increased demand for courier services.
A final specification relative to the competition is that this is also common from other types of companies, especially those offering logistics and transportation services by other means than road. FedEx for instance is met with competition from airline and vessel carriers.
Nevertheless, what has to be noted is that these services are generally perceived by consumers and industry participants as complementary services, rather than competitive ones Hoovers, There are three necessary requirements for any company activating within this industry to stand any chances of success.
First of all, the organization would have to construct its business model on a strong strategic vision, which would be accomplished through the efforts of a visionary leadership. Secondly, there is the impending necessity for a strong transportation and logistics infrastructure. Finally, the organization would have to base its operations on a strong virtual information infrastructure.Customer Satisfaction of DHL.
For Later. save. Related. Info. . while industrial services have received relatively little attention so far. which is specifically concerned with the study of relational ex-changes.g. provided in the form of loyalty programs. which in turn fosters financial success in monetary terms firms react to increasing 5/5(1).
Case Studies - General. Network Optimization.
Six years ago, DHL Supply Chain and the Japanese technology group launched a partnership to support Fujitsu in reducing its environmental impacts and improve the carbon efficiency of its logistics operations. Start studying DHL Global Overview. Learn vocabulary, terms, and more with flashcards, games, and other study tools.
DHL excelled in moving those documents internationally; ie between countries and, FeDex excelled on moving those documents domestically (within the country,-US-) Eventually, as time passed by the business areas of each of these three companies started growing and mixing, of course the industry has changed a lot since those years.
DHL like FedEx handles all of the express and logistics needs whether local or global. Other services may include fast door-to-door delivery by a certain time and overnight or next possible business day delivery.
Fedex and Ups Comparative Analysis Words | 13 Pages.
1. FedEx entered in to China in through a joint venture, while UPS entered China in through an agent partnership relationship. FedEx and DHL on "Sustainable Development" issues The empirical study is conducted by gathering information from the named companies' .